Enterprise Personas
Personas are fantastic tools for designers and creatives, but in an environment surrounded by engineers and analysts, personas with made-up backstories and names with alliteration didn't leave a lasting impact…
eCommerce Redesign
Replace and redesign the e-commerce platform from an acquisition and integrate it into the current portal ecosystem My first step was an evaluation of all the existing pages and features…
Saas Implementation Usability Evaluation
Many off-the-shelf applications lock you into the visual design system of the platform, but there are also opportunities to create a good user experience or improve the user experience within…
Incentive & Compensation Management
Application Redesign/Refresh. To avoid the trap of creating a more aesthetic application that isn't any more usable, I like to start a product redesign with an objective usability evaluation. This…
Customer Ticket Management UI
Designing a customer-facing front-end that could be reused by the multiple to the existing back-end ticketing systems. A fully functional prototype to demonstrate the navigation and interaction paths available in…