{"id":317,"date":"2025-04-28T20:12:18","date_gmt":"2025-04-28T20:12:18","guid":{"rendered":"https:\/\/angelokalevela.com\/main\/?p=317"},"modified":"2025-04-28T20:24:36","modified_gmt":"2025-04-28T20:24:36","slug":"data-driven-user-experience-analysis","status":"publish","type":"post","link":"https:\/\/angelokalevela.com\/main\/data-driven-user-experience-analysis\/","title":{"rendered":"Data Driven User Experience Analysis"},"content":{"rendered":"\n<p class=\"\">In my role as an Enterprise UX Architect, my responsibility was not only to perform UX related functions, but also to educate my organization on how they can achieve better results, whether I&#8217;m engaged or not on a project or not.  One mechanism I used was a departmental newsletter where I could communicate how different teams were achieving success in improving the customer experience. <\/p>\n\n\n\n<p class=\"\">The below example is how I implemented Adobe Analytics and an in-experience customer feedback mechanism to provide actionable insights into how we could improve the customer experience.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default nfd-wb-animate nfd-wb-fade-in-bottom wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ea5a9eb897f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ea5a9eb897f\" class=\"wp-block-image size-full wp-lightbox-container\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"650\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"316\" src=\"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.23%E2%80%AFPM-e1745871209459.png?resize=781%2C650&#038;ssl=1\" alt=\"\" class=\"wp-image-316\" srcset=\"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.23%E2%80%AFPM-e1745871209459.png?w=781&amp;ssl=1 781w, https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.23%E2%80%AFPM-e1745871209459.png?resize=300%2C250&amp;ssl=1 300w, https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.23%E2%80%AFPM-e1745871209459.png?resize=768%2C639&amp;ssl=1 768w\" sizes=\"auto, (max-width: 781px) 100vw, 781px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ea5a9eb8c4f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ea5a9eb8c4f\" class=\"wp-block-image size-full wp-lightbox-container\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"752\" height=\"590\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"315\" src=\"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.39%E2%80%AFPM.png?resize=752%2C590&#038;ssl=1\" alt=\"\" class=\"wp-image-315\" srcset=\"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.39%E2%80%AFPM.png?w=752&amp;ssl=1 752w, https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.39%E2%80%AFPM.png?resize=300%2C235&amp;ssl=1 300w\" sizes=\"auto, (max-width: 752px) 100vw, 752px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ea5a9eb8e5a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ea5a9eb8e5a\" class=\"wp-block-image size-full wp-lightbox-container\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"824\" height=\"791\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"314\" src=\"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.47%E2%80%AFPM.png?resize=824%2C791&#038;ssl=1\" alt=\"User Experience using Data\" class=\"wp-image-314\" srcset=\"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.47%E2%80%AFPM.png?w=824&amp;ssl=1 824w, https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.47%E2%80%AFPM.png?resize=300%2C288&amp;ssl=1 300w, https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.47%E2%80%AFPM.png?resize=768%2C737&amp;ssl=1 768w\" sizes=\"auto, (max-width: 824px) 100vw, 824px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n\n\n\n<p class=\"\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In my role as an Enterprise UX Architect, my responsibility was not only to perform UX related functions, but also to educate my organization on how they can achieve better&hellip;<\/p>\n","protected":false},"author":1,"featured_media":316,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evaluation"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/angelokalevela.com\/main\/wp-content\/uploads\/2025\/04\/Screenshot-2025-04-28-at-3.55.23%E2%80%AFPM-e1745871209459.png?fit=781%2C650&ssl=1","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/posts\/317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/comments?post=317"}],"version-history":[{"count":4,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/posts\/317\/revisions"}],"predecessor-version":[{"id":331,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/posts\/317\/revisions\/331"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/media\/316"}],"wp:attachment":[{"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/media?parent=317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/categories?post=317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/angelokalevela.com\/main\/wp-json\/wp\/v2\/tags?post=317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}